Last updated: 01-08-2023
1. Collected Information
1.1 Personal Information:
When you visit our website, you may choose to share personal information with us, such as your name, email address, telephone number and mailing address. We only collect this information if you voluntarily provide it when placing an order, requesting a repair or selling your old laptop to us.
1.2 Navigation Information:
When you visit our website, we may automatically collect certain information, such as your device's IP address, browser type and version, the pages visited, the time and date of your visit, the time spent on our website, and other website analytics data.
2. Use of Information
2.1 Sale of refurbished laptops:
When you buy a refurbished laptop from us, we collect the necessary information to process your order, including your name, address, contact details and payment information. We only use this information to process your order, inform you about the status of your order and deliver your purchase to you.
2.2 Repair Services:
When you request a repair, we collect the necessary information to handle your repair request, including your name, contact details and information about the defective device. We only use this information to provide the repair service and to contact you about the progress of the repair.
2.3 Purchase of old laptops:
If you choose to sell your old laptop to us, we will collect information necessary to complete your sales transaction, such as your name, address, contact details and information about the laptop you wish to sell. We only use this information to complete the sale and to contact you regarding payment and collection of the laptop.
2.4 Improving our services:
We may use the information collected to improve our services and website, including analyzing trends, performing statistical analysis, and understanding our customers' behavior and preferences. All analyzes are performed at an aggregated level and your personal information remains confidential.
3. Share information
3.1 Third party service providers:
We may engage third-party service providers to perform certain services on our behalf, such as payment processing, shipping orders, and performing technical support. These third-party service providers may have access to your personal information, but they are contractually obligated to use this information only to provide the requested services and may not use it for any other purpose.
3.2 Legal Requirements:
We may share your personal information when required by law, such as in response to a court order, subpoena, or other legal process. We may also share your information to establish, exercise or defend our legal rights in the event of a legal dispute.
3.3 Aggregate data:
We may share aggregated and anonymized data with third parties, such as advertisers or partners, for marketing, advertising or analytics purposes. This data does not contain any personally identifiable information.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. We use secure connections and encryption technologies when sending and receiving sensitive information, such as payment information. We will only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, unless we are required by law to keep it longer.
5. Your rights
You have certain rights in relation to your personal information. You have the right to view, correct, update or delete your data. You can also object to the use of your data for direct marketing purposes or request that the processing of your data be restricted. Please contact us using the contact details below to exercise your rights.
7. Contact Information